Everyone deserves to have a 5-star trip experience – both passengers and drivers. Every new trip you take gives you the opportunity to boost your rating as a passenger.
HERE ARE SOME TIPS TO KEEP IN MIND TO GET YOUR RATING UP:
BE AT THE RIGHT PLACE AT THE RIGHT TIME
If your pick-up becomes a game of cat and mouse, your driver is more likely to rate you lower. Do your best to double check that the pin is dropped at your exact location and request from there. Running a few minutes late? Text or call your driver to let them know.
READY OR NOT, HERE COMES YOUR RIDE
Be mindful of your driver’s time – their time is valuable, and they have their own schedule to adhere to. If you’re requesting for a group of friends, gather up your crew before requesting your ride.
DON’T FORGET YOUR MANNERS
We all know it – treat others as you wish to be treated – and, it applies to your rideshare trips as well. Try to say hello and introduce yourself when you get in the car. This also helps drivers ensure they’re picking up the right passenger so that you can both be on your way quicker!
Treat others as you would like to be treated yourself: with respect. It’s basic manners not to shout, swear or slam the car door. Treat your driver’s vehicle like it’s your own. You wouldn’t leave trash in the backseat, right? And you wouldn’t slam the door upon getting out, right? Driver-partners use their own vehicles, so please do your best to ensure that the vehicle is in the same condition when you get out as it was when you got in.
RIDE COMFORTABLY AND RATE RESPONSIBLY
We want you to smile, sit back, and relax and let our drivers give you a 5-star experience. Rate your driver on their service and performance. There are a lot of factors not in the hands of the drivers, like fares. If you have a problem, you can always use the help section in the app – don’t take it out on the driver.
There you go – now go forth and be highly rated!